Privacy Policy

Your privacy is important to us. This policy explains how Web Art Studio collects, uses, and protects your personal information.

1. Introduction

Web Art Studio ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website webartstudio.world and use our services.

This policy applies to all users of our website, including visitors, clients, and service users. By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Subscribe to our newsletter or mailing list
  • Fill out contact forms or inquiry forms
  • Request quotes or consultations for our services
  • Engage with our customer support team
  • Participate in surveys, contests, or promotional activities
  • Submit content or materials for our services

The personal information we collect may include:

  • Name and contact information (email address, phone number, postal address)
  • Company information (company name, job title, industry)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Communication preferences
  • Project requirements and specifications
  • Feedback, reviews, and testimonials

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Clickstream data and navigation patterns
  • Device identifiers and technical information

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • Providing, maintaining, and improving our web design and development services
  • Processing and fulfilling orders for our services
  • Creating and managing client accounts
  • Communicating about project status, timelines, and deliverables
  • Providing technical support and customer service

Communication

  • Sending service-related notifications and updates
  • Responding to inquiries and providing quotes
  • Sending newsletters and marketing communications (with consent)
  • Requesting feedback and conducting surveys

Business Operations

  • Analyzing website usage and improving user experience
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations and industry standards
  • Processing payments and managing billing
  • Conducting business analytics and performance monitoring

Legal Basis for Processing

We process your personal data based on:

  • Contract: Performance of a contract with you or to take steps at your request before entering into a contract
  • Legitimate Interests: Our legitimate business interests, such as providing and improving our services
  • Consent: Your explicit consent for specific activities, such as marketing communications
  • Legal Obligations: Compliance with legal obligations, such as tax and accounting requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving clients. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • SSL encryption for data transmission
  • Secure servers and databases with access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and security
  • Multi-factor authentication for sensitive systems
  • Regular data backups and disaster recovery procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will take immediate steps to contain the breach and implement measures to prevent similar incidents.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your data in a structured, commonly used format.

Correction and Updates

You can request that we correct or update any inaccurate or incomplete personal information we have about you.

Deletion

You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

Opt-Out and Marketing

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. We will honor your preferences promptly.

Cookie Preferences

You can manage your cookie preferences through our cookie consent banner and your browser settings. For more details, please see our Cookie Policy.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] or use our contact form. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

For detailed information about our cookie practices, please refer to our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate safeguards for your personal information.

Safeguards for International Transfers

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions by the European Commission
  • Certification schemes and codes of conduct
  • Binding Corporate Rules for intra-group transfers

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents and guardians who believe their child has provided personal information to us should contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Post the updated policy on our website
  • Update the "Last Modified" date at the top of this policy
  • Notify you via email if you have subscribed to our communications
  • Provide additional notice for significant changes that may affect your rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Web Art Studio

Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Phone: +44 20 3966 4582

Email: [email protected]

Business Hours: Mon-Fri: 9:00-18:00

We are committed to resolving any concerns you may have about our privacy practices. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Last Updated: December 2024